Privacy Policy

Privacy Policy

Last Updated: June 2026

Introduction

This Privacy Policy describes how Peakora Health ("Peakora Health", "we", "us", or "our"), operated by NORTH PEAK HOLDINGS LLC, collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.peakorahealth.com, or otherwise communicate with us regarding our products and services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Peakora Health

Operated by NORTH PEAK HOLDINGS LLC

11 Hoyt St

Brooklyn, NY 11201

United States

Email: support@peakorahealth.com

Website: www.peakorahealth.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any modifications will become effective immediately upon posting the updated Privacy Policy on our website.

Information We Collect

Information You Provide Directly

We may collect personal information including:

  • Full name

  • Shipping address

  • Billing address

  • Email address

  • Telephone number

  • Payment information

  • Order history

  • Customer support communications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referral URLs

  • Pages viewed

  • Time spent on pages

  • Click activity

  • Purchase behavior

This information may be collected using:

  • Cookies

  • Pixels

  • Web beacons

  • Analytics tools

  • Similar tracking technologies

Information From Third Parties

We may receive information from:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Advertising partners

  • Fraud prevention services

Such information may be combined with information collected directly from you.

How We Use Your Information

We use personal information to:

Process Orders

  • Process payments

  • Fulfill purchases

  • Arrange shipping

  • Manage returns and refunds

  • Provide order updates

Customer Support

  • Respond to inquiries

  • Resolve disputes

  • Provide assistance

Marketing & Advertising

We may use your information to:

  • Send promotional emails

  • Provide personalized advertisements

  • Improve marketing campaigns

  • Measure advertising effectiveness

Advertising partners may include:

  • Meta (Facebook & Instagram)

  • Google

  • TikTok

  • Pinterest

  • Shopify Audiences

  • Other advertising networks

Security & Fraud Prevention

We use personal information to:

  • Detect fraud

  • Verify transactions

  • Prevent unauthorized activity

  • Protect our customers and business

Website Improvement

We may analyze usage patterns to:

  • Improve website performance

  • Improve user experience

  • Optimize products and services

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember preferences

  • Improve functionality

  • Analyze traffic

  • Personalize content

  • Deliver targeted advertising

You may disable cookies through your browser settings.

Please note that certain website features may not function properly if cookies are disabled.

For more information regarding Shopify cookies:

https://www.shopify.com/legal/cookies

Global Privacy Control (GPC)

Our website recognizes Global Privacy Control (GPC) signals where required by applicable law.

If your browser sends a valid GPC signal, we will treat it as a request to opt out of activities that may constitute the sale or sharing of personal information or targeted advertising.

How We Share Information

We may share personal information with:

Service Providers

  • Shopify

  • Payment processors

  • Shipping carriers

  • Customer support providers

  • Fraud prevention services

Advertising Partners

  • Meta

  • Google

  • TikTok

  • Analytics providers

Legal Compliance

We may disclose information when required by:

  • Applicable law

  • Court orders

  • Government requests

  • Fraud investigations

  • Legal proceedings

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the type of information involved.

Children's Privacy

Our products and services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access

Request access to personal information we maintain about you.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of personal information.

Data Portability

Request a copy of personal information in a portable format.

Opt-Out

Request that we stop processing information for targeted advertising or marketing purposes.

Withdraw Consent

Withdraw consent where processing is based on consent.

Marketing Communications

You may opt out of promotional communications at any time by:

Even if you opt out of marketing communications, we may still send transactional communications related to:

  • Orders

  • Refunds

  • Shipping updates

  • Account management

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

International Users

Your information may be processed, transferred, and stored in countries outside your country of residence.

By using our website, you consent to such transfers where permitted by law.

Security

We implement commercially reasonable safeguards designed to protect personal information.

However, no transmission method or storage system can be guaranteed to be 100% secure.

Users should take appropriate measures to protect their own account credentials.

Complaints

If you have concerns regarding our handling of personal information, please contact us first.

We will make reasonable efforts to resolve any privacy-related concerns promptly.

Contact Us

Peakora Health

Operated by NORTH PEAK HOLDINGS LLC

11 Hoyt St

Brooklyn, NY 11201

United States

Email: support@peakorahealth.com

Website: www.peakorahealth.com